Arbor App 

At Pucklechurch CE VC Primary, we use an app called Arbor to send communications to parents. Parents can also use the app to give consent and provide payment for school trips, make learning meeting appointments and update your personal details. 

Downloading and setting up Arbor

When your child starts at Pucklechurch, you will be sent an email containing individual login details.  If it is your first time using this system, please check your spam/junk mail.  If the email goes into this box, please click ‘not spam’ so that next time an email is sent, it will appear in your inbox. Click on the link in the email to set up the password. Go to the App or Google Play Store on your phone and search for ‘Arbor’.  Click ‘install’ on Android or ‘Get’ on iPhone then open the App.  Enter your email, select the school, then enter your password.  Accept the Terms & Conditions and enter your child’s date of birth.  Arbor should then be set up.

Download: The Arbor App Usage Guide for Guardians

Updating Details

Once you have downloaded the app, please check that all of your details, phone numbers, addresses and medical details are correct. If you need to make changes, this can be done in the app which will be sent through to us in the school office to accept and approve. All communications from school are sent to parents through the Arbor App so it is crucial that you ensure that the most up-to-date details are stored on Arbor for all contacts. 

Online Payments 

School trips can be paid for via the Arbor App using a debit or credit card.  You can also provide consent for the trip using the Arbor App.

Arbor is easy to use and is available 7 days a week, 24 hours a day.